Information for Carers

For Our Dear Carers

A carer is someone who provides unpaid support to a relative, partner or friend. Many people who are carers do not see themselves as such as because, first and foremost, they may be husbands, wives, partners, parents, siblings or friends.

Caring for a loved one is incredibly rewarding, but it can also feel overwhelming and isolating at times. We want to say a huge thank you for the fantastic job you do every day.

Please inform the surgery if you are a carer by:

  • Phone – 01388 811455
  • In person – you will be given the carer referral form to fill.
  • Email the referral form to the practice on nencicb-cd.bishopsclosemp@nhs.net

This will be recorded on your notes and will make you eligible for a flu jab and annual health check.

Are you a Carer?

What is the definition of a carer?

A carer is someone who provides unpaid support to a relative, partner or friend. This could be caring for someone who is ill, frail, disabled or has a mental health problem or substance misuse problems. Many people who are carers do not see themselves as such because, first and foremost, they may be husbands, wives, partners, parents, siblings or friends. However, by providing uppaid care and support, they are in fact ‘carers’ and, therefore, have rights.

What are the different types of carers?

Adult Carers

If you are an adult who is caring for another adult over the age of 18 then you are an adult carer. Parents caring for young people over the age of 18 are also referred to as adult carers. There are a range of services to support adult carers both in their caring role and also to have a life outside their caring role.

Parent Carers

If you are a parent who is caring for a child with a disability under the age of 18, then you are a parent carer. Parents with children who have additional needs may be albe to access services to support them in their caring role.

Young Carers

If you are a child or young person under the age of 18 who provides unpaid support to a parent, brother or sister, or other relative, then you are a young carer.

Support and Resources Available to You

County Durham carers support

Visit the website dccares.org for County Durham carers support
Telephone number: 0300 005 1213 (Durham) or 0300 030 1215 (Darlington)

They offer a variety of services to help you manage your caring responsibilities, including:

  • Benefits & Grants
    Access a range of financial benefits and grants specifically available to carers.
  • Carers card – receive discounts from participating businesses
  • Carer Wellbeing Fund & Carer Break Fund
    These funds can help cover costs for short breaks, holidays, and courses, giving you some much-needed rest and relaxation.
  • Emergency support for carers – please contact social care direct on 03000 267979
  • Young carers Durham – supports young carers (aged 5-24 years) and their families
    https://family-action.org.uk/services/the-bridge-young-carers-young-adult-carers-service/
    Email: durhamyoungcarers@family-action.org.uk
    Phone-0191 3832520
  • Tech Funding
    Eligible carers may receive funding for helpful technology such as Alexa devices, sensor lights, or door sensors. These tools help you take short breaks with greater confidence and less worry.
  • Jointly App
    Use the free Jointly app with access code DPCN9174 to create a circle of care for your loved one. This app helps ensure seamless communication and task management within your caring network.
  • Group Events
    Join group events to connect with others who share similar experiences. You’re not alone!

We appreciate everything you do, and we’re here to support you every step of the way.

Bishop’s Close Medical Practice

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