Patient Services

Welcome to our Patient Services hub. Your central place for accessing helpful information, online tools, and support to manage your healthcare with confidence. Whether you’re looking to stay informed about your condition, review your medications, access NHS digital services, or get involved in our Patient Participation Group, we’re here to make things simple and accessible.

Use the links below to find the services that matter to you, from self-referrals and sick/fit notes to test results, carer support, and more. Our goal is to help you take control of your health, stay connected with your care team, and get the most out of the services we offer.

Non NHS Services / Private Work Fees

Doctors are frequently asked to complete forms, reports, certificates, and letters for purposes such as HGV/PSV medicals, fitness for work, travel, or sport. These services are usually private (non-NHS) and require full recipient details—“to whom it may concern” letters are not provided.

Patients must complete their personal details on any paperwork before submitting it. If a physical examination is needed, a longer, special appointment (often outside normal hours) must be arranged through Reception.

Paperwork can take up to 14 days to complete. Most requests carry a fee, payable in advance. Early requests for a Fit Note (before the required consecutive days) are treated as private sick notes and are also chargeable.

Contact Reception on 01388 811455 to book an appointment and confirm current fees.